form can also be downloaded in
PDF format to print
Please be advised that KDR Sports and adventure travel (Pty) Ltd (www.zimbali.org)
is not the Owner of the Unit and is merely facilitating the letting
of this Unit at the request of the Owner of the Unit or their representative
and hence is a letting agent. Hence you, as the Guest are entering
into an agreement with the Owner of the property and any disputes or
claims must be dealt with between you and the Owner of the Unit. Once you have received our invoice and full payment has been made, it will
be deemed that you have read these Terms and conditions and agreed to them.
Zimbali Private house rentals – Things
to know/ Terms and conditions
Not all houses have Satellite television. Some houses may have a decoder
but you may require your own “smart card” for it to work.
Please check on this situation when you book.
Unfortunately due to smart cards going missing some owners now require
that you take your own smart card. If you do not have one and the house
has a decoder, please let us know and we will see if we can organize
one for you.
While the houses usually have toiletries like toilet paper, toiletries
such as Shampoo, conditioners and other items of a personal nature
need to be brought in. Some houses may have “Starter packs” of toiletries but if
you are going to be arriving late, rather bring your own, just incase. Ballito is a 5 minute drive away.
If you do require a golf cart please check the house you renting comes
with one. If it doesn’t, golf cart rental (depending on which
supplier has availability) is between R200 and R300/ day. Golf carts
are mandatory on the course and can be hired for R160/ round of 18
holes. These can only be used while playing golf.
Prices correct 17 August 2005.
Whilst the houses do supply blankets, linen and bath towels, you do need
to bring your own beach towels. They are not always supplied.
Some of the houses are cleaned and maintained by maintenance companies
and some have their own maids that look after the house. The houses, unless
otherwise stated, are not cleaned on Sundays and public
holidays. If you do need a cleaner in on these days please let us know
and we will arrange one for you at an additional cost. Please note though, that if outside help is brought in, due to the nature of transport in the area it has proved to be very unreliable in the past. Zimbali also has very strict rules involving workers entering Zimbali, so we are unable to organise replacement cleaners at the last minute.
Repairs and problems
From time to time, as is the nature with houses, repairs need to be done.
If something is broken and it hasn’t been picked up by the maintenance
guys or the maid please let us know right away and we will get somebody
there to sort it out for you. Please refer to your invoice or voucher
for details on who to phone. We want your stay to be enjoyable and
pleasant so please don’t wait until you get home before you email
us about a light not working or something that was not working and
has annoyed you. Let us know straight away and we will get somebody
out there as soon as possible.
General rental rules and conditions
In order to enhance your enjoyment
of this beautiful estate and nature reserve and to ensure the preservation
of the ambiance and lifestyle that is the signature of Zimbali, it is
important for everyone to show consideration for the rights and privacy
of others. It
is therefore necessary to emphasise the rules listed below;
- Guests and residents must adhere to a speed limit of 25 km/h.
- Music and noise must at all times be un-obtrusive and contained within
reasonable levels so as not to create a disturbance or nuisance to
- The Zimbali Estate Management Association does not permit
the presence of dogs or cats on the Estate, whatsoever. The
many bushbuck and duiker you are likely to encounter take precedence.
- No persons shall take any fish, live bait or crustaceans from any
dam or lake within the Estate.
- No person under 18 years of age shall be permitted to operate
a golf cart. Persons operating a cart are to be in
possession of a valid drivers licence. Should for any reason whatsoever
the complimentary golf cart not be functional, there will not be
a reduction in rate or compensation thereof unless the cart is hired
separately, then a refund for the golf cart would be applicable.
- Guests would be held liable for any damages incurred to the property
in question, and would be advised of repair or replacement costs
as per the owner’s discretion.
- Fireworks are banned at all times.
- The use of the pools must be in such a way so as not to create
an unreasonable nuisance or disturbance to others.
- Bookings will only be confirmed on receipt of the deposit, which
will not be less than 50% of the total rental amount.
- The balance is payable six weeks prior to occupation.
- A cancellation fee of 10% of the outstanding balance of the rental
costs after payment of the deposit will be levied if the booking
is cancelled between 6 (six) to 4 (four) weeks prior to the occupation
- A cancellation fee of 50% of the outstanding balance of the rental
costs, after payment of the deposit will be levied if the booking
is cancelled between 4 (four) to 2 (two) weeks prior to the occupation
- A cancellation fee of 100% of the outstanding balance of the rental
costs, after payment of the deposit be levied if the booking is cancelled
less than 2 (two) weeks prior to occupation and the occupation date.
Partial refunds may apply, in the sole discretion of the letting
agent depending on the ability to re-let for the reserved period.
- Rental is due for the period reserved and no refunds will be permitted,
should departure occur at an earlier date for any reason whatsoever.
- The maximum number of persons [including children] occupying the
unit shall not exceed the number of beds. In the event of overcrowding,
the letting agent shall at its sole discretion take the necessary
steps to rectify the situation.
- No extra mattresses are allowed without the permission of the owner
or their agent.
- The letting agent reserves the right to substitute similar accommodation
should the unit reserved not be available.
- The letting agent and the Owner shall not be held responsible for
any loss, injury or damage howsoever arising or caused during your
stay on the Estate.
- Check in time is from 14h00 onwards.
- Check out time is at 10h00.
- Keys are to be collected as per your voucher.
- Unless stipulated otherwise please leave your keys in an envelope
with security at the main gate.
- All windows and doors of the rented premises are to be secured
- Please note that you may be required to sign off an inventory form
upon your arrival at the Unit and your signature indicates that you
have verified the quantity of items in the Unit and accept the same
in good order and condition. Please take the time to complete this
form diligently, as upon your departure from the Unit, you will be
liable for any damaged or missing item/s listed on your accepted
and signed inventory form.
- Any item/s so damaged or missing will be reinstated to the Owner
of the Unit from the key deposit that we retain.
I, the undersigned, hereby accept that I enter the premises
and/or Unit at my own risk entirely, and that KDR Sports and adventure
travel Pty Ltd, IFA Zimbali Lodge (Pty) Ltd, Moreland/IFA Resort
Developments, Zimbali Estate Management Association, Zimbali Lodge, Zimbali
Country Club, and the Owner of the Unit, shall not be held liable for
any loss or damage, howsoever occurring, to my person or property, despite
the fact that I am aware of the protection which the law affords me and
my dependants in relation to injuries or loss suffered in these circumstances. I
hereby waiver on my own behalf and on behalf of my dependants and those
whom I legally represent, any claim which I or they may have arising
out of injury, loss or damage occurring to myself, my possessions or
my dependants while within the Zimbali Coastal Resort. I furthermore
acknowledge and accept the above letting conditions and agree to abide
Signed at ___________________ this _______ day of __________________
Witness to sign Tenant:
Please Sign & Print name:
We thank you in advance for your co-operation in the completion and
return of documents.